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This map shows where to swap out industrial boilers for heat pumps
Mar 4, 2025
This map shows where to swap out industrial boilers for heat pumps

U.S. manufacturers rely on more than 30,000 small industrial boilers to make a large number of things: foods, drinks, paper, chemicals, clothes, electronics, furniture, transportation equipment, and more.

The vast majority of these smaller boilers burn fossil fuels — mostly gas, but sometimes coal or oil. Their emissions contribute not only to climate change but to smoggy skies and elevated asthma rates, too.

Swapping out such boilers for electric industrial heat pumps would be a quick win for communities and regulators looking to improve air quality, said Hellen Chen, industry research analyst at the nonprofit American Council for an Energy-Efficient Economy, or ACEEE.

Only about 5% of process heat in industry currently comes from electricity, but industrial heat pumps are gaining some momentum. They’ve already been installed in at least 13 American factories, helping reduce pollution from brewing beer, pasteurizing milk, and drying lumber. Kraft Heinz, the famed ketchup and mac-and-cheese maker, plans to install heat pumps at 10 factories by 2030. Oat-milk producer Oatly is considering one at a New Jersey plant. And policymakers in Southern California passed a rule last summer to phase out industrial boilers, a move that will likely boost heat-pump replacements.

Industrial boilers spew a panoply of air pollutants as byproducts of combustion, including nitrogen oxides, or NOx. NOx is harmful in itself but also contributes to the formation of ozone, a key ingredient of smog that can inflame airways and cause a range of respiratory problems, especially in children whose lungs are still developing.

To identify opportunities to clean up air quality, Chen and ACEEE colleagues recently mapped areas where ozone levels exceed the U.S. Environmental Protection Agency standard, the number of small industrial boilers in each area, and the fuel they use. In total, they found that more than 5,400 boilers currently burn in 174 counties. The team focused on smaller industrial boilers, defined as having capacities up to 50 million British thermal units per hour, because their emissions are often overlooked, yet the equipment is the easiest to switch out for heat pumps, Chen said.

“In areas where the baseline community pollution burden is already high, there is a really important opportunity,” Chen said. Heat pumps are ​“a cleaner and more efficient technology that is ready for adoption today.”

Depending on the boiler size, fuel type, and other aspects, the reduction in onsite NOx emissions from swapping just one industrial boiler for a heat pump is equivalent to taking 400 to 10,000 cars off the road, by Chen’s calculation.


Ozone pollution hotspots in the US and small boilers per county in these hotspots.
Areas with ozone pollution exceeding air quality standards (top) contain facilities with polluting small industrial boilers (bottom), which could be swapped for all-electric efficient heat pumps. (ACEEE)

The industrial emissions reductions would add up. Some counties host large stocks of these smaller boilers: Cook County, Illinois, has 297; Philadelphia County, 127; Harris County, Texas, 123; and Los Angeles County, 111, per the ACEEE map.

Heat pumps are available now for low-temperature industrial processes, making them well-suited to industries like food and beverage manufacturing, which relies almost exclusively on heat below 266 degrees Fahrenheit (130 degrees Celsius). Low-temperature heat also plays a significant role in areas like chemicals and paper production.

Chart of estimated share of U.S. industrial emissions by temperature range, 2018 data
97% of the food and drink industry’s thermal emissions are from low-temperature processes that are relatively easy to decarbonize. (Renewable Thermal Collaborative)

The upsides of industrial heat pumps

Industrial heat pumps, which were first developed in the 1980s, are wildly energy efficient and can use just one-third to a quarter as much energy as boilers. Depending on the relative prices of gas and electricity, that superior efficiency can deliver lower operating costs.

Heat pumps can also improve product quality by providing more precise temperature control. Back in 2003, the Department of Energy found that heat pumps produce higher-quality dried lumber.

Plus, heat pumps can have a smaller physical footprint than boilers with similar capacities since they don’t store fuel, making them advantageous for facilities with limited floor space. Since they’re modular, they can be installed in parallel to meet heat demands as needed, Chen said.

Added up, these and other co-benefits can save facilities another 20% to 30% on top of reduced energy costs.

The major impediment to switching out combustion boilers, which can last 20 to 40 years or more, is the upfront cost. The payback period for an industrial heat pump retrofit is typically on the high side — between five and seven years, Chen said.

“Unfortunately, many companies are looking for very short ROIs [returns on investment] of under three years,” Chen said, making the business case difficult even if the lifetime savings are great. In new facilities, heat pumps can cost the same as gas boilers to install, she noted.

Policy support can make it more logical for a business to take on these upfront costs.

At least one air quality regulator is beginning to push industries to decarbonize. Last year, California’s South Coast Air Quality Management District passed a first-in-the-nation measure that aims to gradually phase out NOx emissions from 2026 to 2033 from more than 1 million large water heaters, boilers with capacities of up to 2 million British thermal units per hour, and process heaters in the area, which will necessitate the switch to electric tech.

Chen hopes to see more regulators follow the district’s lead as well as tackle what is to her the biggest hurdle to electrification in the U.S.: the relatively high cost of electricity compared with gas, known as the ​“spark gap.”

The spark gap, the ratio of average electricity price to fossil-gas price (each in dollars per kilowatt-hour), varies from state to state. A ratio of less than about three to four typically makes switching to a heat pump more economically feasible without additional policy support because industrial heat pumps are about three to four times as efficient as gas boilers and thus can lower operating costs, Chen noted.

Electric utilities and regulators could redesign rates to make the electric equipment more attractive. The idea has precedent for home heat pumps, though hasn’t been realized for industrial ones yet, as far as Chen’s aware.

State and federal programs are also helping to defray the capital costs of electrifying.

California provides $100 million for electric upgrades at factories through the Industrial Decarbonization and Improvement of Grid Operations program. Colorado offers competitive tax credits — up to $168 million in total — for industrial facilities to install improvements that reduce greenhouse gases. Under the Biden administration, about $500 million was granted to Kraft Heinz and others for projects cleaning up emissions from process heat, part of a $6 billion windfall for industrial-decarbonization demonstration projects. But the fate of the awards is unclear as the sweeping federal funding freeze ordered by President Donald Trump in January has, so far, failed to fully thaw.

With momentum growing for zero-emissions equipment like heat pumps, ​“we’re hoping that … more facilities will see them as a viable technology that’s ready to go,” Chen said, and that companies ​“will be more confident about applying this technology within their own facilities.”

For one Minnesotan, a new heat pump brings comfort and savings
Feb 20, 2025
For one Minnesotan, a new heat pump brings comfort and savings

Canary Media’s Electrified Life column shares real-world tales, tips, and insights to demystify what individuals can do to shift their homes and lives to clean electric power.


Kathy Palmer was intrigued when her neighbor, an environmental lawyer she’d met while volunteering on a Minneapolis climate committee, sang the praises of the new heat pump he had installed in his home.

Now, Palmer is enjoying the warmth of her own heat pump.

For the past three decades, the 72-year-old retired educator has relied on a fossil-gas boiler system to heat her two-story stucco home in Minneapolis — first via cast-iron radiators and then through radiant flooring as well.

That system was sluggish, said the resident of the coldest major city in the continental U.S., where the temperature falls below 0 degrees Fahrenheit more than 20 days out of the year. Palmer often needed to wait an hour or more for the boiler to warm up her home.

She couldn’t afford to replace her entire gas system, but she realized a heat pump could supplement it. Her new heat pump — a 3-ton Daikin model that delivers heat at nearly its maximum output down to 5˚F and works at a reduced capacity at -13ˆF and lower — has been a revelation. The two wall-mounted air handling units rev up in one minute to bathe a space with warm air. Give them 10 to 15 minutes, and they make a chilly room comfortable, she said. ​“It’s wonderful to have that happen so quickly.”

Palmer is just one of the tens of thousands of U.S. residents who have installed heat pumps in recent years. The technology is crucial for kicking fossil fuels out of homes and has proved again and again that it works even in bitingly cold climates. Maine has rebated more than 175,000 heat pumps for space heating since 2014. And Vermont installed more than 10,700 heat pumps through its rebate program last year alone. (Minnesota utilities will make heat-pump rebate data publicly available starting in April 2025, a spokesperson of the community-based nonprofit Center for Energy and Environment told me.)

Heat pumps now consistently outsell gas furnaces in the U.S., but they’re still relatively rare in homes across the country. Only about 14% of U.S. households use heat pumps as their primary heating tech, according to the Department of Energy.

But all heating system sales need to be heat pumps by 2035 to decarbonize the economy by 2050, per electrification nonprofit Rewiring America. In Minnesota alone, heat-pump sales will have to climb to more than 100,000 per year by 2030 to reach state climate goals, according to a June 2024 study by Synapse Energy Economics and commissioned by the coalition Clean Heat Minnesota.

At home with a heat pump

Since August, Palmer’s heat-pump system has delivered comfort, efficiency, greater peace of mind, and lower bills.

Because heat pumps are two-in-one heaters and air conditioners, she has abundant cooling for the first time, allowing her to ditch the clunky and less-efficient window AC units she used before.

And since heat-pump systems are modular, she now has different heating zones that can be independently controlled. Palmer is a widow and empty-nester, so there’s no need to always heat the whole house. The system, which provides heat to some rooms through vents and others via wall-mounted units, allows her to heat just the rooms she’s using, reducing her energy consumption. ​“I really love having the different zones,” she said.

Another detail that factored into her decision to get a heat pump: Having one will boost her home’s resale value. According to a 2020 study in the journal Nature, homes with heat pumps sell for at least $10,000 more than those without, on average. Nick Bender, the contractor with more than 25 years of heat-pump experience who designed Palmer’s system, noted that Minneapolis homes with air conditioning command a premium of $20,000 to over $30,000.

weathered two-story home with bank of snow and stone stairs leading to it against backdrop of blue sky

Kathy Palmer's 100-year-old Minnesota home has a new heat pump. (Nick Bender)

Palmer’s heat pump also reduces her family’s exposure to toxic pollutants emitted by burning gas. She noted that access to clean air is particularly important for her daughter who has asthma.

What’s more, Palmer is thrilled to be taking action to help fight climate change, the effects of which she’s already feeling. She and her family spend a lot of time outside in northern Minnesota’s shimmering Boundary Waters, she told me. In 2023 and 2024, choking smoke from wildfires in Canada made worse by climate change was a ​“wake-up call,” Palmer said. ​“If we can’t be outside enjoying the summers here, then that’s really impacting my life and also my granddaughters’ lives.”

In Minnesota, switching to a cold-climate heat pump can make a huge difference in annual household emissions, cutting them by an estimated 8.2 metric tons of CO₂ equivalent per year, according to a 2024 study by the National Renewable Energy Laboratory. That’s like not driving a car in the U.S. for nearly two years.

If Minnesota fulfills its commitment to get 100% clean power by 2040, the emissions savings from switching to a heat pump could be even greater.

Heat-pump costs — and savings

Palmer’s heat-pump system cost about $25,000, but two big incentives lowered the sticker price: the $2,000 federal tax credit and a $1,600 rebate from utility Xcel Energy.

Installing an AC-only system would have cost around as much, according to Bender. In fact, incentives typically make it ​“a little cheaper to put in the heat pump than the AC” for Minnesota homes broadly.

Thanks to a utility incentive, Palmer will reap ongoing savings. Xcel drops the electricity rate for households with electric heating from 11 cents per kilowatt-hour to 8 cents per kilowatt-hour — a 27% discount — on all the electricity they use during the heating season of October through May.

Perhaps most importantly, the heat pump has significantly reduced how much Palmer uses her 30-year-old gas boiler system.“I didn’t turn on my radiators until December,” Palmer said. ​“Usually in Minnesota, I would have turned them on in September.”

Bender expects the heat pump to save Palmer $500 to $800 annually. ​“In these older homes, there’s a lot of savings to be had” because of how inefficient existing systems can be, he said.

Looking ahead, Palmer is considering going to an all-electric heat system. The lowest-cost option in that scenario would likely entail taking out the boiler and radiators, installing ducts, upgrading the electrical panel, adding more heat-pump equipment, and using electric-resistance heat strips for extra heat on demand — at a potential cost of $35,000 to $40,000, Bender said. However, Palmer would avoid spending $15,000 on a replacement boiler, he pointed out. She’d also be able to take advantage of incentives for such a project, which are currently a whopping $7,100 for someone living in Minneapolis.

Going all-electric tends to be easier in newer homes, Bender said. In a 1980s Minneapolis home with ductwork and a 200-amp panel, for example, choosing an all-electric system over a hybrid gas-and-electric system may cost just $2,000 to $3,000 more.

As for Palmer, her new heat-pump system is already attracting notice in her social circle, she said. One intrigued friend recently swung by to check it out for himself.

Heat pumps outsold gas furnaces by their biggest-ever margin in 2024
Feb 20, 2025
Heat pumps outsold gas furnaces by their biggest-ever margin in 2024

This article was originally published on Jan. 24, 2025 and updated on Feb. 20, 2025 with shipment data for all of last year.

Heat pumps just keep getting hotter. The über-efficient, emissions-free appliance outsold gas furnaces in 2024 — and by a bigger margin than ever.

According to shipment data from the industry trade group Air-Conditioning, Heating, and Refrigeration Institute, Americans bought 32% more air-source heat pumps than the next-most-popular heating appliance, gas furnaces, last year. That smashes 2023’s record-setting lead of 21%.

To be sure, the data comes with a notable caveat. Heat pumps outsold gas furnaces, but that doesn’t necessarily mean more households are choosing heat pumps over gas heating; homes often need multiple heat-pump units to replace a single fossil fuel–fired appliance.

Still, heat pumps have clear momentum. In fact, the market has been gravitating in this cleaner direction over the past two decades, said Russell Unger, who leads work on decarbonizing buildings at climate think tank RMI. ​“There’s just been this long-term, consistent trend.”

It’s not hard to see why. Electric heat pumps have massive comfort, climate, and health benefits. They’re essentially two-way air conditioners that can both heat and cool building interiors, are routinely three to four times as efficient as fossil-fuel systems, and are one of the most effective ways an individual can reduce their planet-warming pollution. In many cases, heat pumps can also save you money.

The building sector accounts for 35% of U.S. emissions. To decarbonize the economy by 2050 — the Paris Agreement goal the U.S. signed on to before President Donald Trump withdrew from the accord last month — heat pumps need to rapidly make up 100% of heating system sales, per modeling by electrification nonprofit Rewiring America.

Asked whether heat pump growth is strong enough to hit climate targets, Unger said, ​“We’d like it to be faster.”

Still, ​“I’ll go with a little slower and durable,” he said. ​“If we saw [the market] jump over a really short period, I would be biting my nails.” Unger has been reassured to see ​“steady, reliable increases” instead. ​“That feels on brand for the building industry.”

Unger pointed out that consumers don’t change home heating appliances as frequently as cars, a nod to the recent growth of electric vehicle sales. Contractors are also apt to move cautiously because they want to be sure that a technology will work for their business model before committing to it.

A medley of factors are causing heat pump sales to grow, according to experts Canary Media spoke to. Firstly, consumers and contractors are gaining more familiarity with the tech and having better experiences, Unger said.

Advances in heat pump technology have made it well-suited to some of the coldest climes in the U.S. Just look to Maine; heat pumps proved so popular there that the wintry state blew past its 2025 installation goal two years ahead of schedule. Certain heat pump models can work well below -22 degrees Fahrenheit. And the tech’s performance keeps getting better.

Plus, many states and local jurisdictions are pushing hard for heat pumps.

In 2023, 25 governors signed on to install 20 million of the clean heating machines by 2030. Last year, nine states — California, Colorado, Maine, Maryland, Massachusetts, New Jersey, New York, Oregon, and Rhode Island — raised the stakes by pledging that heat pumps will make up at least 65% of residential heating and cooling equipment sales by the end of the decade. California’s new energy code also encourages builders to install heat pumps instead of gas heating. And the San Francisco Bay Area will make heat pumps the de facto choice when it bars new gas furnaces starting in 2029.

Federal and local incentives are also helping people afford heat pumps. Installation costs for these systems are on average $17,000 to $30,000, depending on many factors including local climate and home insulation, per Rewiring America.

The Inflation Reduction Act, the most ambitious climate legislation in history, gave Americans state-distributed home energy rebates of up to $8,000 as well as a $2,000 federal tax credit to defray the costs of getting a heat pump. But how long these incentives might last under the Trump administration is an open question.

Thanks to steady growth in heat pump sales thus far, the U.S. is now among the top countries quickly transitioning from oil and gas heating to heat pumps, said Kevin Carbonnier, building technology market expert at the nonprofit Building Decarbonization Coalition.

What will it take to drive heat pump sales even higher in the U.S.? Stakeholders need to educate consumers and provide resources to make switching as easy and compelling as possible, said Wael Kanj, senior research associate at Rewiring America. Seeing the most recent data, ​“We know that we’re moving in the right direction.”

Geothermal heat pumps are crazy efficient. Should you get one?
Feb 3, 2025
Geothermal heat pumps are crazy efficient. Should you get one?

Canary Media’s Electrified Life column shares real-world tales, tips, and insights to demystify what individuals can do to shift their homes and lives to clean electric power.

Micah Parkin wanted to quash her home’s carbon pollution to help fight climate change. So she took a familiar step among climate-inclined homeowners: She got a heat pump — just not the typical variety.

Her heat pump pulls warmth from the ground, rather than the air, and the appliance ​“has been doing wonderfully well,” Parkin, the executive director of grassroots climate-action group 350 Colorado, told me from her home on a snowy January day. ​“It’s had no problem keeping up with these zero and negative temperatures.”

Heat pumps, whatever their heat source, are critical for decarbonizing space and water heating, which accounts for more than 60% of the energy homes consume in the U.S. Switching from gas, propane, and fuel-oil systems can save homeowners money and is guaranteed to have health benefits given the toxic pollutants fossil-fuel systems emit.

Ground-source, or geothermal, heat pumps have a superpower over the much more common air-based systems: efficiency. While air-source heat pumps can perform two to three times as efficiently as fossil-fuel systems in cold weather, ground-source heat pumps can perform about twice as efficiently again. To put it in dollar terms: That means cutting the heating bill from an air-source heat pump in half.

That efficiency is what won Parkin over. She has a 7-kilowatt solar panel system on her roof, and she and her husband wanted a heat pump that would minimize their reliance on comparatively dirty grid power by staying within the budget of what their solar produces. ​“It was really important to us that it be the most efficient system possible to use as little electricity as possible,” she said.

But for all their efficiency gains, geothermal heat pumps have one big thing holding them back: They cost roughly double to install compared with air-source systems.

Out of 123.5 million U.S. homes, just 1.3 million — or about 1% — rely on a geothermal heat pump, according to a January report by the Department of Energy. Air-source heat pumps provide primary heat for 13% of homes and are outselling fossil-gas furnaces by a wider margin than ever.

The DOE sees ample room for geothermal heat pumps to take off though. With the right policies and investments, annual adoption of the tech could double, with the equivalent of 7 million more American homes installing geothermal heat pumps by 2035.

“In the next five or 10 years, you’re really going to see these become much more of a household name as a way to heat and cool your home,” said Timothy Steeves, report co-author and geothermal fellow at the DOE.

The benefits could be enormous not only for the homeowners involved but for the power system overall. Geothermal heat pumps are way less of a burden on the grid due to their efficiency, the report found — enough to net roughly $4 billion in annual savings on grid system costs, which could be passed on to utility customers.

Could geothermal heat pumps, with their unrivaled efficiency and grid and climate advantages, be a good fit for you? Let’s dig into the details of this clean-heating tech.

How geothermal heat pumps work

Ground-source heat pumps, also called geo-exchange, earth-coupled, and earth-energy heat pumps, are so efficient because they tap heat where it’s steady and abundant: underground.

The appliances connect to flexible plastic pipes that delve into the earth. These ground loops, laid horizontally in trenches less than 10 feet deep or vertically in boreholes 100-plus feet deep, carry a nontoxic mix of water and glycol to absorb thermal energy from the ground. That energy is then delivered indoors and transferred to refrigerant in the heat pump unit. A compressor squeezes the refrigerant gas, raising the temperature further to provide heating that can flow through ducts, mini-splits, or radiators.

Drawing heat from underground is a winning strategy because the shallow earth stays at a fairly constant temperature of somewhere between 40 and 70 degrees Fahrenheit. In the winter, it’s easier to find heat in the ground than it is in the volatile — and often chilly — air. Conversely, in the summer, the ground is cooler, making it a better heat sink.

Some geothermal heat pumps draw energy from water bodies, rather than the ground, through a similar process.

Diagram of home with geothermal heat pump drawing heat from 50˚F ground instead of -20˚F air.
How ground-source heat pumps work in the winter and the summer. (Dandelion Energy)

Another selling point for ground-source heat pumps is their longevity. The heat pump unit itself has a slightly better average lifespan — around 20-plus years for ground-source heat pumps compared with 15 years for air-source heat pumps, according to the DOE. But the underground infrastructure can last 50 years, potentially more, said Kathy Hannun, founder and president of Dandelion Energy, a home-geothermal company and spinout from X, Google’s ​“moonshot factory.”

Ground-source heat pumps can also simplify some aspects of installation, Hannun said. Dandelion designed a ground-source heat pump that doesn’t need as much electrical capacity and can produce warmer air than typical heat pumps, making it more compatible with existing ductwork, she said.

How much do ground-source heat pumps cost?

The reason ground-source heat pumps tend to be much more expensive upfront is their drilling costs.

On average and before incentives, air-source heat-pump systems cost $12,000 to $20,000, according to Joe Parsons, senior marketing sustainability manager at the Climate Control Group, a geothermal-heat-pump manufacturer. A ground-source heat pump system costs between $25,000 and $40,000, he noted.

The typical payback period for home systems ranges from 3 to 10 years, depending on the location, the kind of ground loop required, and available incentives, according to experts.

A big factor affecting installation costs is the physical environment. ​“If you live in a very rural community, one type of geo[thermal system] that people can consider is horizontal loops,” Hannun said. They ​“take a lot of space, but you can install them using an excavator” instead of a drilling rig. Digging a horizontal loop field, which could cost around $5,000, is ​“much less expensive, lower-skilled work” compared with installing a vertical loop.

But if you’re in a dense residential neighborhood where labor costs are high, and you use a lot of heat in the winter, ​“it might cost more like $20,000 to put in your ground loop,” Hannun said.

The good news is that costs are coming down, Hannun pointed out. Dandelion has gotten better at taking geology into account; a home on bedrock, a great thermal conductor, doesn’t need as much ground loop as a similar home on clay. And the company has moved from water-well drilling rigs to more-compact ones that can be operated by fewer people, she said. Today, drilling costs are about two-thirds of what they were when the company started in 2017.

The beloved TV show This Old House showcases home-geothermal company Dandelion drilling boreholes in a tight space for a ground-source heat pump system in 2019.

Reducing a home’s heating demands by weatherizing it first can help you spend less on a heat pump and energy bills, whether you choose an air-source or ground-source system.

Incentives for geothermal heat pumps

Homeowners can take advantage of thousands of dollars in tax credits and rebates from the federal government, states, and utilities to get ground-source heat pumps.

The biggest incentive is the federal Residential Clean Energy Credit, called 25D after its section of the tax code. Offering 30% of the cost of installing a geothermal heat pump off your federal tax bill, 25D is uncapped. By contrast, the tax credit for air-source heat pumps, 25C, is limited to $2,000.

The 25D tax credit first took effect in 2008 and was extended by the 2022 Inflation Reduction Act at full value through 2032, though the Trump administration has blustered about killing the IRA’s clean-energy tax credits.

Even if Congress does repeal the tax credit, homeowners should still be able to claim the credit next year as long as they have finished installing their ground-source heat pump systems while 25D is still on the books, according to Ryan Dougherty, president of the nonprofit trade association Geothermal Exchange Organization. ​“It would be unprecedented for Congress to retroactively revoke a tax credit for systems that were installed in good faith in accordance with existing law,” he added.

Generous, even enormous incentives can also be found elsewhere, especially in the Northeast with its cold winters and a legacy of expensive fuel-oil systems. New York offers a $5,000 state tax credit on top of utility Con Edison’s eye-popping rebate covering 50% of total project costs, with a cap of $25,000. For households in disadvantaged communities, the rebate maximum climbs to $35,000.

Check with reputable contractors about what financial help you can get, and search the Database of State Incentives for Renewables & Efficiency for incentives in your area.

If you’re considering geothermal heat pumps, look for experienced contractors who will calculate the heat load of your home to accurately size the system. Ask about the projected total lifetime cost; it could be lower for a geothermal heat pump than for an air-source system because of its low operating costs, especially after incentives. And as with any major home project, get multiple quotes.

Geothermal heat pumps are the most efficient home-heating systems available. But only you can decide whether they make sense for you, your goals, and your budget.

For her part, Parkin of 350 Colorado is thrilled that her ground-source heat pump keeps her home cozy while using little enough power that she can offset it with her solar panels. She put it simply: ​“I’m super pleased with it.”

Correction: This article initially identified Climate Control Group as a trade organization. It has been updated to reflect that it is a heat-pump manufacturer.

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